Responsible Gaming
Gambling Should Be Entertainment
At hamiltonmbc.co.nz, we believe that online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the casino in the long run. Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is restricted to individuals who are 18 years of age or older. It is illegal for anyone under 18 to gamble online. All players must verify their age and identity before accessing casino services. If you are underage, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity from family, friends, or partners
- Increasing the amount you gamble to achieve the same level of excitement
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, family, or social responsibilities
- Borrowing money to fund gambling activities
- Unable to stick to predetermined limits on time or money spent
- Gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose in a given period
- Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've spent
- Session Limits: Set time restrictions on your gaming sessions
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from casino accounts
- Account Closure: Permanently close your account if you decide to stop gambling
Use these tools proactively to manage your gambling behaviour and protect your wellbeing.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
New Zealand
- Gambling Helpline (New Zealand): 0800 654 655 (free, 24/7) | www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.problemgambling.org.nz
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk | 0808 8020 133
- GamStop (United Kingdom): www.gamstop.co.uk (National Self-Exclusion Scheme)
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org | 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de
All of these organisations provide confidential support, counselling, and resources for problem gamblers and their families.
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue that can affect your mental health, relationships, and financial wellbeing. If you feel that your gambling is out of control, or if someone close to you is concerned about your gambling, please reach out for support. There is no shame in asking for help — professional counsellors and support services are available to assist you.
Contact the Gambling Helpline (NZ) on 0800 654 655 today.